{"id":42443,"date":"2024-06-10T21:49:50","date_gmt":"2024-06-10T21:49:50","guid":{"rendered":"https:\/\/writer.com\/?page_id=42443"},"modified":"2024-06-20T22:16:55","modified_gmt":"2024-06-20T22:16:55","slug":"trust","status":"publish","type":"page","link":"https:\/\/writer.com\/trust\/","title":{"rendered":"Trust"},"content":{"rendered":"<div class=\"trust-page-wrap \" >\n<div class=\"section-home-mod-4 sz-h1-1 section-pb-xs  \" >\n<div class=\"container-default-sm text-center  \" >\n<div class=\"trust-title-content \" >\n\n\n\n<p class=\"text-label\">TRUST<\/p>\n\n\n\n<h1 class=\"wp-block-heading wpm-ff-1\" id=\"h-world-class-enterprises-trust-writer\">World-class\u2028<br>enterprises trust Writer<\/h1>\n\n\n\n<p>Build with confidence on a generative AI platform designed to meet enterprise security, privacy, and compliance requirements.<\/p>\n\n<\/div>\n\n<div class=\"mt-4 \" >\n<div class=\"wpm-btns-wrap-all  \" >\n<div class=\"wpm-btns-row-wrap wpm-btns-row-wrap_w-1 mx-auto  \" >\n\n<div class=\"wpm-btns-row wpm-btns-row_sp-1 row\">\n<div class=\"col\"><a class=\"dc-btn dc-btn  dc-btn_secondary w-100  \" href=\"https:\/\/writer.com\/company\/contact\/\">Contact us<\/a><\/div>\n\n\n\n<div class=\"col\"><a class=\"dc-btn scrollto dc-btn dc-btn_outline-secondary w-100  \" href=\"#faq_section\">FAQs<\/a><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"wr-pt-14 section-icon-scroll section-pb-xs \" >\n<div class=\"container-default-sm logos-gradient-container \" >\n<div class=\"logos-gradient-1 logos-gradient-1_resp logos-gradient-1_flex overflow-hidden \" >\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"123\" height=\"21\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/adoreMe.svg?w=123\" alt=\"Adore Me\" class=\"wp-image-38041\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"79\" height=\"25\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/accenture.svg?w=79\" alt=\"Accenture\" class=\"wp-image-38040\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"114\" height=\"32\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/6sense-ailf.svg?w=114\" alt=\"6sense\" class=\"wp-image-38039\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"90\" height=\"20\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/Vanguard-logo-strip.svg?w=90\" alt=\"Vanguard\" class=\"wp-image-38038\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"210\" height=\"50\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/04\/squarespace_logo_black.png?w=210\" alt=\"Squarespace\" class=\"wp-image-40244\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"92\" height=\"22\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/salesforce-logo-strip.svg?w=92\" alt=\"Salesforce\" class=\"wp-image-38036\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"83\" height=\"21\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/pinterest.svg?w=83\" alt=\"Pinterest\" class=\"wp-image-38035\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"90\" height=\"19\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/New-american-funding-logo-strip.svg?w=90\" alt=\"New American Funding\" class=\"wp-image-38034\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"475\" height=\"86\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/loreal-3.svg?w=475\" alt=\"L'Or\u00e9al\" class=\"wp-image-38033\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"110\" height=\"25\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/01\/kenvue-logo-black-rgb-1.svg?w=110\" alt=\"Kenvue\" class=\"wp-image-36512\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"81\" height=\"17\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/Intuit-logo-strip.svg?w=81\" alt=\"Intuit\" class=\"wp-image-38031\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"66\" height=\"20\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/hubspot.svg?w=66\" alt=\"HubSpot\" class=\"wp-image-38030\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"84\" height=\"17\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/dropbox-1.svg?w=84\" alt=\"Dropbox\" class=\"wp-image-38029\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"122\" height=\"26\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/commvault.svg?w=122\" alt=\"Commvault\" class=\"wp-image-38028\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"53\" height=\"28\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/03\/cisco.svg?w=53\" alt=\"Cisco\" class=\"wp-image-38027\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"166\" height=\"57\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/05\/amerilife.svg?w=166\" alt=\"Amerilife\" class=\"wp-image-41191\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"135\" height=\"23\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2023\/11\/real_chemistry.svg?w=135\" alt=\"Real Chemistry\" class=\"wp-image-35386\"\/><\/figure>\n\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"section section-benefits section-pt-xs section-pb-xs \" >\n<div class=\"container-default-sm \" >\n<div class=\"dc-content text-center mb-3 \" >\n<div class=\"head \">The only full-stack generative AI platform built just for enterprises<\/div>\n<\/div>\n\n<div class=\"row row_sm2 wpmrg-2 \" >\n<div class=\"col-6 col-lg-3 d-flex \" >\n<div class=\"ai-tools-item ai-tools-item_link w-100 mwxs:prose-p:wr-fz-4.5 prose-p:wr-fz-4.5 prose-p:wr-font-4 prose-p:wr-leading-relaxed mwxs:prose-h3:wr-fz-6.5 prose-h3:wr-fz-6.5 prose-h3:wr-font-4 prose-h3:wr-fw-medium prose-h3:wr-leading-snug-xs \" >\n\n<a class=\"scrollto\" href=\"#safety-governance\"><\/a>\n\n\n<div class=\"ai-tools-item__icon \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"68\" height=\"68\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/safety-icon-trust-1.svg\" alt=\"Safety &amp; governance\" class=\"wp-image-42686\"\/><\/figure>\n\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-safety-amp-governance\">Safety &amp; governance<\/h3>\n\n\n  <div class=\"dc-web-arrow-4 dc-web-arrow-4_size-3\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"col-6 col-lg-3 d-flex \" >\n<div class=\"ai-tools-item ai-tools-item_link w-100 mwxs:prose-p:wr-fz-4.5 prose-p:wr-fz-4.5 prose-p:wr-font-4 prose-p:wr-leading-relaxed mwxs:prose-h3:wr-fz-6.5 prose-h3:wr-fz-6.5 prose-h3:wr-font-4 prose-h3:wr-fw-medium prose-h3:wr-leading-snug-xs \" >\n\n<a class=\"scrollto\" href=\"#transparency-control\"><\/a>\n\n\n<div class=\"ai-tools-item__icon \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"68\" height=\"68\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Group-3008.svg\" alt=\"Transparency &amp; control\" class=\"wp-image-42668\"\/><\/figure>\n\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-transparency-amp-control\">Transparency &amp; control<\/h3>\n\n\n  <div class=\"dc-web-arrow-4 dc-web-arrow-4_size-3\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"col-6 col-lg-3 d-flex \" >\n<div class=\"ai-tools-item ai-tools-item_link w-100 mwxs:prose-p:wr-fz-4.5 prose-p:wr-fz-4.5 prose-p:wr-font-4 prose-p:wr-leading-relaxed mwxs:prose-h3:wr-fz-6.5 prose-h3:wr-fz-6.5 prose-h3:wr-font-4 prose-h3:wr-fw-medium prose-h3:wr-leading-snug-xs \" >\n\n<a class=\"scrollto\" href=\"#privacy-compliance\"><\/a>\n\n\n<div class=\"ai-tools-item__icon \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"68\" height=\"68\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Group-3006.svg\" alt=\"Privacy &amp; compliance\" class=\"wp-image-42684\"\/><\/figure>\n\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-privacy-amp-compliance\">Privacy &amp; compliance<\/h3>\n\n\n  <div class=\"dc-web-arrow-4 dc-web-arrow-4_size-3\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"col-6 col-lg-3 d-flex \" >\n<div class=\"ai-tools-item ai-tools-item_link w-100 mwxs:prose-p:wr-fz-4.5 prose-p:wr-fz-4.5 prose-p:wr-font-4 prose-p:wr-leading-relaxed mwxs:prose-h3:wr-fz-6.5 prose-h3:wr-fz-6.5 prose-h3:wr-font-4 prose-h3:wr-fw-medium prose-h3:wr-leading-snug-xs \" >\n\n<a class=\"scrollto\" href=\"#security\"><\/a>\n\n\n<div class=\"ai-tools-item__icon \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"68\" height=\"68\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Group-3007.svg\" alt=\"Security\" class=\"wp-image-42683\"\/><\/figure>\n\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-security\">Security<\/h3>\n\n\n  <div class=\"dc-web-arrow-4 dc-web-arrow-4_size-3\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"section-pb-xs section-pt-xs \" >\n\n<link\n  rel=\"stylesheet\"\n  href=\"https:\/\/cdn.jsdelivr.net\/npm\/swiper@11\/swiper-bundle.min.css\"\n\/>\n\n<script src=\"https:\/\/cdn.jsdelivr.net\/npm\/swiper@11\/swiper-bundle.min.js\"><\/script>\n\n\n<div class=\"container-default-sm   \" >\n<div class=\"justify-content-center row \" >\n<div class=\"col-12 col-xl-10 \" >\n<div class=\"js-swiper-quotes css-swiper-quotes-equal swiper  \" >\n<div class=\"swiper-wrapper  \" >\n<div class=\"swiper-slide  \" >\n<div class=\"platform-quote  \" >\n\n<p class=\"mt-0 px-md-4 px-xl-4\">&#8220;Writer stood out in our due diligence process to meet our privacy and compliance requirements. Their transparent policy around not retaining or training on our data was a key factor in our selection of and partnership with Writer.&#8221;<\/p>\n\n\n<div class=\"get-proven-approach-quote justify-content-center   \" >\n<div class=\"get-proven-approach-quote__img   \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"196\" height=\"248\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Ajay-Dhaul-1.png\" alt=\"Ajay Dhaul\" class=\"wp-image-42682\"\/><\/figure>\n\n<\/div>\n\n<div class=\"get-proven-approach-quote__content   \" >\n\n<p class=\"mb-2\"><strong>Ajay Dhaul<\/strong><br>SVP of Data and Applied AI<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"304\" height=\"70\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/kenvue.png\" alt=\"Kenvue\" class=\"wp-image-42681\" srcset=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/kenvue.png 304w, https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/kenvue.png?resize=300,69 300w\" sizes=\"(max-width: 304px) 100vw, 304px\" \/><\/figure>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"row \" >\n<div class=\"mt-4 mx-auto px-xl-3 col-12 col-md-8 col-xl-7 \" >\n<div class=\"home3-reviews-nav home3-reviews-nav_border-top justify-content-center pt-4  \" >\n<div class=\"home3-btns-nav prev   \" >\n\n<svg width=\"6\" height=\"12\" viewBox=\"0 0 6 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n                                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5.71436 11.4277L0.285784 5.99916L5.71436 0.570592L5.71436 11.4277Z\" fill=\"black\" \/>\r\n                             <\/svg>\n\n<\/div>\n\n<div class=\"home3-btns-nav next \" >\n\n<svg width=\"6\" height=\"12\" viewBox=\"0 0 6 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n                                <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.535645 11.4277L5.96422 5.99916L0.535644 0.570592L0.535645 11.4277Z\" fill=\"black\" \/>\r\n                             <\/svg>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"section-benefits-blocks \" >\n<div class=\"container \" >\n<div class=\"benefits-block-container section-pt-sm \"  id=\"safety-governance\" >\n<div class=\"benefits-block-row \" >\n<div class=\"benefits-block-icon \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3651.svg\" alt=\"Safety &amp; governance\" class=\"wp-image-42680\"\/><\/figure>\n\n\n\n<p class=\"head d-md-none\">Safety &amp; governance<\/p>\n\n<\/div>\n\n<div class=\"benefits-block-content \" >\n\n<p class=\"head d-none d-md-block\">Safety &amp; governance<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-generate-accurate-safe-outputs-with-our-models\">Generate accurate, safe outputs with our models<\/h2>\n\n\n\n<p>We build, evaluate, and monitor our models to prevent misuse or harm, and <br>to help you generate accurate, safe, and reliable outputs.<\/p>\n\n\n<div class=\"row \" >\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Top-scoring for accuracy<\/strong><br>We enable accuracy and quality through third-party testing and benchmarking. Read how Palmyra, the Writer family of LLMs, ranks on <a href=\"https:\/\/crfm.stanford.edu\/helm\/lite\/latest\/#\/leaderboard\">Stanford HELM benchmarking<\/a>.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Reliability and consistency<\/strong><br>We do not quantize or distill our LLMs in order to achieve reliable accuracy, \u2028<br>quality, and performance.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Explainability<\/strong><br>We provide explainable outputs with source-citing and chain-of-thought features.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Safe outputs<\/strong><br>We mitigate bias and toxicity with data cleaning, model auditing, fine tuning,\u2028<br>and output flagging features.<\/p>\n\n\n\n<p class=\"p-sm\">Contact trust@writer.com for documentation <br>on our bias auditing and toxicity filters.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"platform-quote  \" >\n\n<p class=\"mt-0 px-md-4 px-xl-4\">\u201cThere are two reasons I chose Writer: one was about security, privacy, and compliance. And the other one was about ethics and governance.\u201d<\/p>\n\n\n<div class=\"get-proven-approach-quote justify-content-center   \" >\n<div class=\"get-proven-approach-quote__img   \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"249\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3370-1.png\" alt=\"Mary Ellen Slayter\" class=\"wp-image-42679\"\/><\/figure>\n\n<\/div>\n\n<div class=\"get-proven-approach-quote__content   \" >\n\n<p class=\"mb-2\"><strong>Mary Ellen Slayter<\/strong><br>Chief Executive Officer<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"125\" height=\"24\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/rep-cap-c.png\" alt=\"Rep cap\" class=\"wp-image-42678\"\/><\/figure>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"benefits-block-container section-pt-sm \"  id=\"transparency-control\" >\n<div class=\"benefits-block-row \" >\n<div class=\"benefits-block-icon \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3651-1.svg\" alt=\"Transparency &amp; control\" class=\"wp-image-42677\"\/><\/figure>\n\n\n\n<p class=\"head d-md-none\">Transparency &amp; control<\/p>\n\n<\/div>\n\n<div class=\"benefits-block-content \" >\n\n<p class=\"head d-none d-md-block\">Transparency &amp; control<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-own-your-data-by-default-we-don-t-train-on-your-data\">Own your data by default \u2014<br>we don\u2019t train on your data<\/h2>\n\n\n\n<p>We believe you should have full insight into and control over product usage,\u2028<br>data storage, and configuration to meet your specific security requirements.<\/p>\n\n\n<div class=\"row \" >\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>No training on customer data<\/strong><br>We don\u2019t use the data you share <br>with us to create, modify, or train <br>our models.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Zero data retention<\/strong><br>We take a zero data retention approach, storing data for only as long as is <br>needed to use our platform.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Access controls &amp; visibility<\/strong><br>We provide role-based permissions and least-privilege access for granular control and insight into product usage with user activity reports.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Flexible deployment<\/strong><br>We offer both single and multi-tenant deployment options.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"benefits-block-container section-pt-sm \"  id=\"privacy-compliance\" >\n<div class=\"benefits-block-row \" >\n<div class=\"benefits-block-icon \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3651-3.svg\" alt=\"Privacy &amp; compliance\" class=\"wp-image-42676\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<p class=\"head d-md-none\">Privacy &amp; compliance<\/p>\n\n<\/div>\n\n<div class=\"benefits-block-content \" >\n\n<p class=\"head d-none d-md-block\">Privacy &amp; compliance<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-meet-enterprise-privacy-and-compliance-requirements\">Meet enterprise privacy and compliance requirements<\/h2>\n\n\n\n<p>We built the Writer platform specifically for enterprises, recognizing the importance of <br>protecting the data you share with us and complying with our obligations under global privacy <br>laws. Read our <a href=\"https:\/\/writer.com\/legal\/privacy\/\">Privacy policy<\/a> and <a href=\"https:\/\/writer.com\/legal\/data-processing\/\">Data processing agreement<\/a> to learn more about how we <br>stand behind this commitment.<\/p>\n\n\n<div class=\"row \" >\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Protecting sensitive data<\/strong><br>We enable companies in highly-<br>regulated industries to build AI apps that comply with their respective laws.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Operational safeguards<\/strong><br>We safeguard your information with administrative, technical, physical, and organizational security measures.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Certifications<\/strong><br>We adhere to global privacy laws <br>and security standards with <br>measures to help you meet your compliance obligations.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"block-logos \" >\n<div class=\"block-logo \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"255\" height=\"318\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3662.png\" alt=\"GDPR\" class=\"wp-image-42675\" srcset=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3662.png 255w, https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3662.png?resize=241,300 241w\" sizes=\"(max-width: 255px) 100vw, 255px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"block-logo \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"318\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3663.png\" alt=\"HIPAA\" class=\"wp-image-42674\" srcset=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3663.png 256w, https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3663.png?resize=242,300 242w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"block-logo \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"318\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3664.png\" alt=\"SOC 2 Type II\" class=\"wp-image-42673\" srcset=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3664.png 256w, https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3664.png?resize=242,300 242w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"block-logo \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"255\" height=\"318\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3665.png\" alt=\"PCI\" class=\"wp-image-42672\" srcset=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3665.png 255w, https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3665.png?resize=241,300 241w\" sizes=\"(max-width: 255px) 100vw, 255px\" \/><\/figure>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"benefits-block-container section-pt-sm \"  id=\"security\" >\n<div class=\"benefits-block-row \" >\n<div class=\"benefits-block-icon \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3651-2.svg\" alt=\"Security\" class=\"wp-image-42671\"\/><\/figure>\n\n\n\n<p class=\"head d-md-none\">Security<\/p>\n\n<\/div>\n\n<div class=\"benefits-block-content \" >\n\n<p class=\"head d-none d-md-block\">Security<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-protect-company-data-with-a-fully-integrated-approach\">Protect company data with a\u2028fully-integrated approach<\/h2>\n\n\n\n<p>Instead of stitching together your own stack of third-party models, <br>RAG capabilities, and interfaces, choose an integrated generative AI <br>platform that minimizes risk and maximizes control.<\/p>\n\n\n<div class=\"row \" >\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Authentication<\/strong><br>We support all major SSO providers <br>and multi-factor authentication so <br>you can deploy Writer securely to your organization.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>SOC 2 Type II<\/strong><br>We undergo annual SOC 2 Type II evaluations to ensure our controls are designed and implemented to keep your data secure, available, and confidential.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Data protection<\/strong><br>We encrypt data at rest and in transit, <br>and provision data in an isolated production project in Google Cloud.<\/p>\n\n<\/div>\n<\/div>\n\n<div class=\"col-lg-5 \" >\n<div class=\"ben-block-inner \" >\n\n<p><strong>Operations<\/strong><br>We follow documented security practices including third-party audits, security trainings, disaster recovery exercises, penetration tests, access reviews, and automated scans.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"platform-quote  \" >\n\n<p class=\"mt-0 px-md-4 px-xl-4\">\u201cWriter is a platform that meets the highest level of security clearance, is done responsibly and done well, and eliminates a lot of the potential risks.\u201d<\/p>\n\n\n<div class=\"get-proven-approach-quote justify-content-center   \" >\n<div class=\"get-proven-approach-quote__img   \" >\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"249\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Frame-3370-1-1.png\" alt=\"Anna Griffin\" class=\"wp-image-42670\"\/><\/figure>\n\n<\/div>\n\n<div class=\"get-proven-approach-quote__content   \" >\n\n<p class=\"mb-0\"><strong>Anna Griffin<\/strong><br>Chief Market Officer<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"244\" height=\"52\" src=\"https:\/\/writer.com\/wp-content\/uploads\/2024\/06\/Group-3497.png\" alt=\"Connvault\" class=\"wp-image-42669\" style=\"width:122px\"\/><\/figure>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div id=\"faq_section\" class=\"wp-block-group section-pt section-pb section-faqs dc-content sec-bb\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"container trust-faqs \">\n  \n<div class=\"head \">FAQs<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-security-and-trust-at-writer\" style=\"font-style:normal;font-weight:400\">Security and trust at Writer<\/h2>\n\n\n\n<div class=\"faqs-row no-gutters mt-4 mt-md-6 row\">\n<div class=\"col-12 col-md-4\"><div class=\"faqs-captions \" >\n\n<p><a href=\"#ch-1\">Data privacy<\/a><\/p>\n\n\n\n<p><a href=\"#ch-2\">Data protection<\/a><\/p>\n\n\n\n<p><a href=\"#ch-3\">Data retention <\/a><\/p>\n\n\n\n<p><a href=\"#ch-4\">Bias and toxicity<\/a><\/p>\n\n\n\n<p><a href=\"#ch-5\">Bias audits<\/a><\/p>\n\n\n\n<p><a href=\"#ch-6\">Prompt injections <\/a><\/p>\n\n\n\n<p><a href=\"#ch-7\">Compliance<\/a> <\/p>\n\n\n\n<p><a href=\"#ch-8\">EU AI Act<\/a><\/p>\n\n<\/div><\/div>\n\n\n\n<div class=\"col-12 col-md-8\"><div class=\"scrollbar-wrap \"  id=\"my-scrollbar\" >\n<div class=\"scroll-content \" >\n<div class=\"faqs-block \" >\n<div class=\"faqs-item \"  id=\"ch-1\" >\n\n<h4 class=\"wp-block-heading\" id=\"h-does-writer-train-its-models-on-my-data\">Does Writer train its models on my data?<\/h4>\n\n\n\n<p>Writer does not train its models on your data, nor does it train on user inputs or any outputs. You control how your data is used.<\/p>\n\n<\/div>\n\n<div class=\"faqs-item \"  id=\"ch-2\" >\n\n<h4 class=\"wp-block-heading\" id=\"h-how-does-writer-protect-my-data\">How does Writer protect my data?<\/h4>\n\n\n\n<p>We maintain and implement various administrative, technical, physical, and organizational security measures to protect the data you share with us. For example, all access to our internal administration tools is logged and periodically reviewed. Additionally, access to user data is restricted and only granted when required for job functions. Any access to user data requires security approval for access. We also support all major SSO providers and multi-factor authentication to help you securely deploy Writer to your organization, and we use secure keying practices that associate data with customer identifiers to maintain confidentiality. For a Writer account with multiple teams, inputs and data from one team aren\u2019t used or accessible by another team, even within the same org. For more information about our security practices, including requests to review our SOC 2 (Type 2) report, please reach out to trust@writer.com.<\/p>\n\n<\/div>\n\n<div class=\"faqs-item \"  id=\"ch-3\" >\n\n<h4 class=\"wp-block-heading\" id=\"h-what-data-does-writer-store\">What data does Writer store?<\/h4>\n\n\n\n<p>Writer stores two main types of customer data:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Customer data: company terms, snippets, documents, and style guides.<\/li>\n\n\n\n<li>AI inputs and outputs: uploaded media, tuning data, source material, prompts and responses, applications.<\/li>\n<\/ol>\n\n\n\n<p>Writer takes a zero data retention approach, storing data for only as long as is needed for you to build with our platform. None of your data is used for training our models. All data, files, and other materials that customers make available to Writer for using our platform, along with any inputs or generated outputs, are owned by that customer.<\/p>\n\n<\/div>\n\n<div class=\"faqs-item \"  id=\"ch-4\" >\n\n<h4 class=\"wp-block-heading\" id=\"h-what-mechanisms-are-in-place-to-mitigate-bias-and-inappropriate-content\">What mechanisms are in place to mitigate bias and inappropriate content?<\/h4>\n\n\n\n<p>Writer takes measures to reduce and protect against bias, including: data cleaning and preprocessing, oversight and annotation guidelines, model auditing, fine-tuning from human feedback, and a user feedback loop. We also offer a variety of filters that can be used to remove sensitive data.<\/p>\n\n\n\n<p>We will provide documentation about the mechanisms of our toxic content filters and bias mitigation methodologies upon customer request.<\/p>\n\n<\/div>\n\n<div class=\"faqs-item \"  id=\"ch-5\" >\n\n<h4 class=\"wp-block-heading\" id=\"h-how-does-writer-monitor-for-bias-and-toxicity\">How does Writer monitor for bias and toxicity?<\/h4>\n\n\n\n<p>We\u2019ve developed an independent system that classifies input and output textual data and predicts its level of toxicity. This system also checks for other content attributes, like insults, profanity, identity attacks, threats, and sexually explicit words.<\/p>\n\n\n\n<p>We will provide documentation about the mechanisms of our toxic content filters and bias mitigation methodologies upon customer request.<\/p>\n\n<\/div>\n\n<div class=\"faqs-item \"  id=\"ch-6\" >\n\n<h4 class=\"wp-block-heading\" id=\"h-what-measures-are-in-place-to-protect-against-prompt-injection\">What measures are in place to protect against prompt injection?<\/h4>\n\n\n\n<p>Our platform prevents the rendering of any images or clickable links in output and cannot call out to any URL in the output.<\/p>\n\n<\/div>\n\n<div class=\"faqs-item \"  id=\"ch-7\" >\n\n<h4 class=\"wp-block-heading\" id=\"h-what-compliance-and-security-certifications-does-writer-have\">What compliance and security certifications does Writer have?<\/h4>\n\n\n\n<p>Writer maintains SOC 2 Type II compliance and undergoes annual examinations that evaluate the controls we have designed and implemented based on the trust services criteria relevant to Security, Availability, and Confidentiality. We also maintain certifications for HIPAA Type 1 and PCI compliance and adhere to our obligations under global privacy laws.<\/p>\n\n<\/div>\n\n<div class=\"faqs-item \"  id=\"ch-8\" >\n\n<h4 class=\"wp-block-heading\" id=\"h-how-does-writer-comply-with-the-eu-ai-act\">How does Writer comply with the EU AI Act?<\/h4>\n\n\n\n<p>We are committed to complying with the EU AI Act as we continue to evaluate our obligations under it and are similarly committed to complying with our obligations under current laws and regulations, in particular those that apply to AI systems and the development of those systems. As laws, regulations, and guidance from regulators continue to evolve, we will continue to follow these developments closely and likewise evolve our approach as needed.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-group section-pt-sm section-pb-sm dc-content section-bg-3 trust-contact-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"container  \">\n  \n\n<div class=\"row align-items-center\">\n<div class=\"col-lg-7\">\n<h2 class=\"wp-block-heading\" id=\"h-security-questions\">Security questions?<\/h2>\n\n\n\n<p class=\"p-md\">Please reach out to trust@writer.com with additional questions <br>about security at Writer, or to discuss how we can meet your specific <br>security requirements.<\/p>\n\n\n<div class=\"border-block border-block_w1 mt-3 mt-lg-5 ml-0 \">\r\n        <div class=\"border-block__top\">Learn more<\/div>\r\n        <a class=\"border-block__lnk\" href=\"https:\/\/writer.com\/legal\/privacy\/\"><span>Read our privacy policy<\/span><i class=\"icon-right\"><\/i><\/a>\r\n<\/div><\/div>\n\n\n\n<div class=\"mt-4 mt-lg-0 col-lg-5\">\n<p><\/p>\n\n\n<a class=\"dc-btn dc-btn_outline-secondary dc-btn_lg \" href=\"https:\/\/writer.com\/company\/contact\/\">Contact us<\/a><\/div>\n<\/div>\n\n\n<\/div><\/div><\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":47,"featured_media":42654,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"illustrator_name":"","footnotes":""},"class_list":["post-42443","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/writer.com\/wp-json\/wp\/v2\/pages\/42443"}],"collection":[{"href":"https:\/\/writer.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/writer.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/writer.com\/wp-json\/wp\/v2\/users\/47"}],"replies":[{"embeddable":true,"href":"https:\/\/writer.com\/wp-json\/wp\/v2\/comments?post=42443"}],"version-history":[{"count":19,"href":"https:\/\/writer.com\/wp-json\/wp\/v2\/pages\/42443\/revisions"}],"predecessor-version":[{"id":43156,"href":"https:\/\/writer.com\/wp-json\/wp\/v2\/pages\/42443\/revisions\/43156"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/writer.com\/wp-json\/wp\/v2\/media\/42654"}],"wp:attachment":[{"href":"https:\/\/writer.com\/wp-json\/wp\/v2\/media?parent=42443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}